Job Description
Join our dynamic team at Houston Staffing Solutions as a Temporary Part-Time Customer Service Representative. This role offers flexible scheduling while delivering exceptional support to our diverse client base. Perfect for students, professionals seeking supplemental income, or those exploring new career paths. Enjoy a collaborative environment with comprehensive training and growth opportunities.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve technical issues and process orders using CRM systems
- Document interactions and maintain accurate case records
- Collaborate with team members to address complex customer needs
- Adhere to company policies and service level agreements
- Participate in ongoing training to enhance product knowledge
- Support seasonal demand peaks with flexible availability
Qualifications
- High school diploma or equivalent; college coursework preferred
- 6+ months customer service experience in call center or retail
- Proficient with Microsoft Office Suite and CRM platforms
- Exceptional communication and problem-solving skills
- Ability to work independently in a fast-paced environment
- Available to work weekends and holidays as needed
- Valid Texas ID and reliable transportation
- Basic typing speed of 35+ WPM