Job Description
Are you looking for flexible work opportunities in the heart of Houston? Apex Logistics & Staffing Solutions is currently hiring a Temporary Part-Time Customer Service Representative to support our growing operations. This role offers a fantastic chance to gain valuable industry experience while enjoying the flexibility of part-time hours. If you are a self-motivated professional with excellent communication skills, we want to hear from you. Join our team and contribute to a company known for reliability and excellence.
Responsibilities
- Manage incoming customer inquiries via phone, email, and chat with a high degree of professionalism and accuracy.
- Process orders, returns, and refunds efficiently while adhering to company policies.
- Update and maintain accurate customer records in our CRM database.
- Collaborate with the warehouse and logistics teams to resolve shipping discrepancies.
- Perform general administrative duties including data entry, filing, and scheduling appointments.
- Assist in training new temporary staff members when required.
Qualifications
- High school diploma or equivalent required; Associate’s degree preferred.
- Previous experience in customer service or administrative support is a plus but not mandatory.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and basic computer skills.
- Strong verbal and written communication skills with a focus on customer satisfaction.
- Ability to work independently and manage time effectively in a fast-paced environment.
- Must be available for flexible shifts, including weekends or evenings, as business needs dictate.