Job Description
Join our dynamic team as a Temporary Part-Time Customer Service Associate in Jacksonville, FL! This flexible role offers immediate start dates and competitive pay for motivated individuals. You'll be the face of our brand, delivering exceptional service while gaining valuable experience in a fast-paced environment. Perfect for students, retirees, or those seeking supplemental income with no nights or weekends required.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process transactions and resolve billing discrepancies accurately
- Update customer records in CRM systems with precision
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and regulatory compliance standards
- Identify opportunities to improve customer experience workflows
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Proficient in Microsoft Office Suite and CRM platforms
- Strong communication and problem-solving abilities
- Ability to multitask in a fast-paced environment
- Reliable transportation to Jacksonville location
- Positive attitude with commitment to excellence