Job Description
Join our dynamic team as a Temporary Entry-Level Customer Service Associate and kickstart your career in Omaha's thriving business landscape. This 3-month contract position offers hands-on experience in client communication, problem-solving, and administrative support. Perfect for recent graduates or career changers looking to build transferable skills in a professional environment. Enjoy flexible scheduling, competitive pay, and potential for long-term opportunities.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with exceptional professionalism
- Process transactions and maintain accurate customer records in CRM systems
- Collaborate with cross-functional teams to resolve escalated issues
- Assist with basic administrative tasks including data entry and document preparation
- Participate in product training sessions to enhance service quality
- Contribute to team performance goals and quality metrics
Qualifications
- High school diploma or equivalent required (college coursework preferred)
- 0-2 years of customer service or administrative experience
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Strong verbal communication and active listening skills
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn new systems
- Reliable transportation to downtown Omaha location