Job Description
Are you looking for flexible work opportunities in Wichita, Kansas? Wichita Temp Solutions is currently seeking a dedicated Part-Time Customer Service Representative to join our growing team. This is a temporary-to-hire position offering competitive hourly pay and a dynamic work environment. If you thrive in a fast-paced setting and enjoy helping others, we want to hear from you!
Responsibilities
- Respond to incoming customer inquiries via phone, email, and live chat with a focus on resolution.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Maintain and update customer records in the internal database and CRM systems.
- Assist with data entry tasks, including inventory checks and report generation.
- Collaborate with the sales team to ensure a seamless customer experience.
- Handle complaints professionally and de-escalate difficult situations.
- Provide general administrative support to the office as needed.
Qualifications
- High school diploma or GED required; post-secondary education in a related field is a plus.
- Previous experience in customer service, sales, or administrative support is preferred.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Ability to work independently and manage time effectively in a remote or hybrid setting.
- Reliable internet connection and a quiet workspace are required.