Job Description
Are you looking for temporary jobs in Mesa, AZ that offer flexibility and growth? Valley Workforce Solutions is seeking a dynamic and detail-oriented Customer Support Specialist to join our growing team. This is an excellent opportunity for individuals seeking part-time work with competitive pay and a supportive environment.
In this role, you will play a crucial part in enhancing our client's customer experience while enjoying a schedule that works for you.
Responsibilities
- Manage incoming customer inquiries via phone, email, and live chat with professionalism and efficiency.
- Perform accurate data entry and maintain up-to-date customer records in our CRM systems.
- Resolve customer issues and complaints by identifying solutions and escalating complex matters when necessary.
- Assist with scheduling appointments and coordinating logistics for temporary projects.
- Collaborate with the team to meet daily performance targets and quality standards.
- Provide feedback on common customer issues to help improve service processes.
Qualifications
- High school diploma or equivalent required; associate degree preferred.
- Previous experience in customer service, data entry, or administrative support is a plus.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Reliable transportation is required for on-site shifts.