Job Description
Apex Solutions is looking for a dedicated and professional Temporary Customer Support Representative to join our team in New York, NY. If you are searching for part-time jobs in New York that offer flexibility and a chance to grow your career, we want to hear from you.
In this role, you will provide top-tier support to our clients, ensuring their needs are met efficiently. This is a fantastic opportunity for those seeking temp jobs in NYC with a dynamic corporate environment. We offer a competitive hourly rate and a supportive team culture.
Why Join Us?
- Flexible part-time schedule to fit your lifestyle.
- Competitive hourly pay in the heart of NYC.
- Opportunity for potential full-time conversion.
Responsibilities
- Manage incoming customer inquiries via phone, email, and live chat with professionalism and speed.
- Resolve product and service issues to ensure high levels of customer satisfaction.
- Document all customer interactions and transactions accurately in our internal database.
- Identify and assess customers' needs to achieve satisfaction.
- Collaborate with the internal team to resolve complex issues and improve processes.
- Stay updated on company products and services to provide accurate information.
Qualifications
- High school diploma or equivalent; Associate degree preferred.
- Previous experience in customer service, sales, or administrative support is a plus.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite and CRM software.
- Must be available for a flexible part-time schedule (20-30 hours per week).
- Ability to work in a fast-paced, dynamic environment.