Job Description
Join our dynamic team in Portland as a Temporary Customer Service Specialist! This part-time role offers flexible hours and the opportunity to gain valuable experience in a fast-paced environment. Perfect for students, career changers, or those seeking supplemental income. Enjoy competitive pay, free on-site parking, and a supportive workplace culture.
Responsibilities
- Handle inbound customer inquiries via phone, email, and live chat
- Process orders, returns, and service requests with accuracy
- Resolve customer issues using problem-solving techniques
- Update customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and compliance standards
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent (college students encouraged)
- 6 months customer service or retail experience preferred
- Strong verbal and written communication skills
- Proficiency with basic computer applications
- Ability to work flexible shifts including weekends
- Positive attitude and customer-focused mindset
- Quick learner with adaptability to new systems
- Valid Oregon ID (for background check)