Job Description
Join our dynamic team at StaffingPro Solutions for an immediate temporary opportunity in Indianapolis! We're seeking motivated individuals to provide exceptional customer support during our peak season. This role offers flexible hours and the chance to build valuable experience in a fast-paced environment. Start immediately – no waiting! Perfect for students, career changers, or those seeking supplemental income.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and exchanges accurately using CRM systems
- Resolve customer escalations with empathy and problem-solving skills
- Collaborate with cross-functional teams to ensure seamless service delivery
- Maintain detailed documentation of customer interactions
- Adhere to company policies and compliance standards
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience preferred
- Proficient in Microsoft Office Suite and CRM platforms
- Strong communication and active listening skills
- Ability to multitask in a fast-paced environment
- Flexible availability including evenings and weekends
- Positive attitude with resilience under pressure
- Quick learner with attention to detail