Job Description
Join our dynamic team as a Temporary Customer Service Specialist in Atlanta! This high-impact role offers immediate start date with competitive compensation and flexible scheduling. Perfect for professionals seeking short-term career growth while making meaningful connections with clients across Georgia's thriving business landscape.
Responsibilities
- Handle 50+ daily customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve billing discrepancies and product issues using Salesforce CRM platform
- Collaborate with cross-functional teams to deliver seamless client experiences
- Maintain detailed case documentation and update customer profiles in real-time
- Participate in bi-weekly training sessions on new service protocols
- Support peak season demand during Q4 holiday operations
Qualifications
- 1+ years customer service experience in high-volume environment
- Proficient in Microsoft Office Suite and CRM software (Salesforce preferred)
- Strong problem-solving skills with ability to de-escalate complex situations
- Available for immediate 3-month commitment with flexible hours
- Excellent verbal/written communication skills
- High school diploma or equivalent required
- Ability to pass background check and drug screening