Job Description
Join CityStaff Solutions for an exciting temporary customer service opportunity in Philadelphia with weekly pay! We're seeking energetic professionals to support our clients during peak seasons. This role offers immediate start, flexible scheduling, and direct deposit every Friday. Perfect for students, gig workers, or those seeking short-term income. Enjoy modern workspaces, comprehensive training, and the chance to build your resume with Fortune 500 experience. Apply today and start earning next week!
Responsibilities
- Handle high-volume inbound/outbound calls with exceptional professionalism
- Resolve customer inquiries regarding products, services, and account status
- Document interactions in CRM systems with 100% accuracy
- Meet/exceed daily performance metrics (handle time, resolution rate)
- Collaborate with team members to ensure seamless service delivery
- Adhere strictly to client confidentiality and compliance protocols
- Participate in ongoing training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent (college degree preferred)
- 6+ months of customer service experience in call center environment
- Proficient in CRM software (Salesforce, Zendesk) and Microsoft Office
- Exceptional verbal communication and active listening skills
- Ability to multitask in fast-paced, high-pressure situations
- Strong problem-solving abilities with attention to detail
- Reliable transportation to downtown Philadelphia location
- Flexible availability including evenings and weekends as needed