Job Description
Are you looking for flexible work opportunities in Florida? Apex Solutions is currently hiring Temporary Customer Service Representatives in Miami. We offer competitive hourly rates and immediate start dates for qualified candidates. Join our dynamic team and gain valuable experience in a fast-paced environment.
We are seeking a motivated individual who thrives in a collaborative setting and is eager to contribute to our client's success. This is a fantastic opportunity to build your resume while enjoying the benefits of temporary staffing.
Responsibilities
- Handle high-volume inbound and outbound customer inquiries via phone and email.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Maintain accurate and up-to-date customer records in our CRM system.
- Assist with data entry and general administrative filing tasks.
- Resolve customer complaints and escalate complex issues to management.
- Collaborate with the sales team to ensure seamless client service.
- Perform other general office duties as assigned by the supervisor.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in customer service or administrative support is preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Reliable transportation is a must.
- Availability to work flexible hours, including weekends or overtime if needed.