Job Description
We are currently seeking a highly motivated and organized Temporary Customer Service Representative to join our dynamic team in the heart of Louisville, KY. This role is perfect for individuals looking for flexible work arrangements, part-time opportunities, or a short-term contract to gain valuable corporate experience.
As a key member of our support team, you will be the first point of contact for our valued clients, ensuring their inquiries are resolved efficiently and professionally. We offer a competitive hourly rate and a collaborative work environment.
Why Join Us?
- Flexible scheduling options to fit your lifestyle.
- Competitive hourly pay ranging from $18.00 to $22.00.
- Opportunity for potential extension based on performance.
Responsibilities
- Manage high volumes of incoming customer inquiries via phone, email, and live chat with a focus on speed and accuracy.
- Process customer orders, returns, and exchanges while maintaining a high level of accuracy.
- Enter and update customer data into the CRM system with precision.
- Collaborate with the logistics team to resolve delivery and product-related issues.
- Maintain a professional and positive demeanor in all customer interactions.
- Assist with ad-hoc administrative tasks and office organization as needed.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service, retail, or hospitality is preferred but not required.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and Google Workspace.
- Strong verbal and written communication skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Must be available for part-time shifts, including weekends if required.