Job Description
We are currently seeking a dynamic and reliable Temporary Customer Service Representative to join our team in Los Angeles, CA. This is an immediate opportunity for skilled professionals looking for short-term assignments or a bridge between permanent roles. At Pacific Coast Staffing Solutions, we pride ourselves on connecting talent with opportunities that match their skills and career goals.
In this role, you will be the face of our brand, ensuring our clients receive top-tier support. If you are organized, communicative, and ready to start immediately, we want to hear from you.
Responsibilities
- Manage and respond to high-volume incoming customer inquiries via phone, email, and chat.
- Process orders, returns, and requests accurately and efficiently.
- Maintain and update customer records in the CRM database with precision.
- Collaborate with the sales and logistics teams to resolve complex issues.
- Provide exceptional service to ensure high levels of customer satisfaction and retention.
- Assist with general administrative duties as needed during busy periods.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service or administrative support preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Ability to work flexible hours, including occasional weekends.
- Must be authorized to work in the United States.