Job Description
Join our dynamic team as a Temporary Customer Service Representative in Las Vegas! This entry-level position offers hands-on experience in client interaction while supporting our growing operations. Perfect for students, recent graduates, or career changers seeking flexible opportunities. Enjoy a supportive environment with comprehensive training and competitive hourly rates.
Why Work With Us?
• Flexible scheduling
• On-the-job training provided
• Opportunity for temp-to-perm conversion
• Collaborative team culture
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Process orders and resolve customer concerns with empathy
- Update customer records in CRM systems accurately
- Collaborate with team members to ensure seamless service
- Follow company protocols for data confidentiality
- Participate in training sessions to enhance product knowledge
- Meet daily performance metrics for call volume and resolution time
Qualifications
- High school diploma or equivalent (required)
- Basic computer literacy and typing skills (30+ WPM)
- Strong verbal communication abilities
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Must be available for flexible shifts (evenings/weekends)
- Previous customer service experience a plus but not required
- Valid government-issued ID for background check