Job Description
We are seeking a dedicated and adaptable Temporary Customer Service Associate to join our growing team in the vibrant city of New Orleans. If you are looking for a flexible work arrangement with the opportunity to make a real impact, this is the perfect role for you.
As a part of our temporary workforce, you will support our daily operations, ensuring our clients receive top-tier service. We value professionalism, enthusiasm, and a strong work ethic. This position offers a chance to gain diverse experience in a fast-paced environment while enjoying the unique culture of the Gulf Coast.
Responsibilities
- Manage inbound customer inquiries via phone, email, and chat with a focus on resolution and satisfaction.
- Assist with data entry, filing, and maintaining accurate digital records.
- Support the administrative team with scheduling and meeting coordination.
- Process orders and handle customer complaints in a professional and empathetic manner.
- Collaborate with cross-functional teams to ensure project milestones are met.
- Update internal databases and prepare daily activity reports.
Qualifications
- High school diploma or equivalent required; associate degree preferred.
- Previous experience in customer service or administrative support is a plus.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Ability to work independently and manage time effectively in a temporary setting.
- Flexibility to work varying shifts, including weekends if needed.