Job Description
Are you ready to kickstart your career in the heart of New York City?
Metro Temp Staffing is currently looking for motivated individuals to join our growing team as Temporary Customer Service Associates. We value enthusiasm, reliability, and a willingness to learn more than a resume. This is the perfect opportunity for those seeking entry-level employment or looking to gain experience in a corporate environment.
We provide comprehensive on-the-job training and a supportive team culture that fosters professional growth.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Assist clients with product information and order processing.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with the operations team to ensure smooth workflow.
- Update and organize digital files and databases.
- Resolve basic customer complaints with patience and empathy.
Qualifications
- Must be at least 18 years of age.
- Valid driver’s license or government-issued ID.
- Basic computer literacy and typing speed of 35+ WPM.
- Strong verbal and written communication skills.
- Ability to work flexible shifts, including weekends and holidays.
- High school diploma or equivalent (GED).