Job Description
Join our dynamic team as a Temporary Customer Service Associate in Raleigh, NC! We're seeking energetic professionals to deliver exceptional customer experiences during our peak season. This flexible part-time opportunity offers competitive pay, weekday schedules, and the chance to build valuable retail experience. Perfect for students, career changers, or those seeking supplemental income. Apply today and start your flexible career journey!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders, returns, and exchanges accurately
- Resolve customer issues with empathy and efficiency
- Update customer records in CRM systems
- Collaborate with team members to maintain service standards
- Adhere to company policies and procedures
- Assist with inventory management and merchandising tasks
Qualifications
- High school diploma or equivalent required
- 6 months customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office Suite
- Ability to work flexible hours including weekends
- Basic math and data entry skills
- Positive attitude and team player mentality
- Reliable transportation to worksite