Job Description
Are you searching for temp jobs in Atlanta, GA? We are currently seeking a dedicated Temporary Customer Service Associate to join our expanding team. This is an excellent opportunity for individuals seeking part-time work with flexible scheduling options.
Our client is a leading industry provider looking for motivated professionals to handle high-volume inquiries and deliver exceptional service. As a temporary associate, you will play a crucial role in maintaining our reputation for excellence.
Responsibilities
- Manage high-volume incoming calls and emails from clients with a professional and empathetic approach.
- Resolve customer issues efficiently while adhering to company policies and standard operating procedures.
- Accurately update and maintain customer database records and transaction logs.
- Assist with administrative duties, including filing, data entry, and document preparation.
- Collaborate with the full-time team to ensure seamless workflow and project completion.
- Identify opportunities to upsell products or services to meet team revenue targets.
Qualifications
- High school diploma or GED required; associate degree preferred.
- Previous experience in customer service, call centers, or retail is highly desirable.
- Strong verbal and written communication skills with the ability to listen actively.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and basic computer navigation.
- Reliable internet connection and a quiet home office environment (if remote).
- Ability to work independently and adapt quickly to changing priorities.