Job Description
Join our dynamic team at MetroStaff Solutions as a Temporary Customer Service Associate! This is your perfect entry point into professional customer service with zero experience required. We provide comprehensive paid training and flexible scheduling to fit your lifestyle. Work in a modern downtown Minneapolis office while gaining valuable skills that open doors to future career opportunities. Enjoy competitive pay, free parking, and a supportive team environment designed for growth.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Process transactions and resolve basic account issues using CRM software
- Document interactions accurately in customer databases
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and regulatory compliance standards
- Participate in ongoing training to enhance product knowledge
- Maintain positive brand representation in all customer interactions
Qualifications
- No prior experience required - we train from the ground up!
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to work independently and in a team setting
- Flexibility with scheduling including weekends/weekends
- Positive attitude and customer-focused mindset
- Reliable transportation to downtown Minneapolis location