Job Description
Start your career with Express Staffing Solutions! We're seeking enthusiastic Temporary Customer Service Associates for our Chicago-based client. No experience required – we provide comprehensive training to launch your professional journey. This role offers flexible scheduling and immediate start dates, making it perfect for students, career changers, or anyone seeking flexible work. Join our supportive team and gain valuable skills in client communication, problem-solving, and workplace technology.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process transactions and maintain accurate client records in CRM systems
- Collaborate with team members to resolve customer issues efficiently
- Adhere to company protocols for data security and confidentiality
- Participate in ongoing training to enhance product knowledge and service techniques
- Support cross-functional projects as assigned by management
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication skills and positive attitude
- Basic computer proficiency with willingness to learn new software
- Ability to work independently and as part of a team
- Reliable transportation to downtown Chicago location
- Flexible availability including weekends and holidays
- No prior experience required – training provided