Job Description
Join our dynamic team in San Jose's thriving tech hub! We're seeking energetic Temporary Customer Service Associates for immediate part-time opportunities (20-30 hrs/week). Perfect for students, career changers, or those seeking flexible work arrangements. Enjoy competitive pay, modern workspaces, and the chance to build your resume with a nationally recognized staffing leader.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Process transactions and resolve billing inquiries
- Update customer records in CRM systems
- Collaborate with cross-functional teams to resolve escalations
- Adhere to company protocols and compliance standards
- Track and report key performance metrics
Qualifications
- High school diploma or equivalent (college students encouraged)
- 6+ months customer service experience
- Proficiency with Microsoft Office Suite
- Strong verbal/written communication skills
- Ability to work flexible hours (including weekends)
- Basic math and data entry accuracy
- Positive attitude with problem-solving mindset