Job Description
Join Georgia's fastest-growing staffing agency for an exciting temporary customer service opportunity! We're seeking dynamic individuals to provide exceptional support during our peak holiday season. Enjoy flexible scheduling, competitive pay, and the chance to build valuable experience in a thriving Atlanta business environment. Perfect for students, professionals between roles, or anyone seeking supplemental income. Training provided – no prior experience required!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Update customer records in CRM systems
- Collaborate with team to address escalated issues
- Document interactions and maintain detailed records
- Adhere to company protocols and quality standards
- Support cross-functional projects as needed
Qualifications
- High school diploma or equivalent
- Basic computer proficiency with MS Office
- Strong verbal communication skills
- Ability to work in fast-paced environment
- Previous customer service experience preferred
- Flexibility to work evenings/weekends
- Reliable transportation to Atlanta location
- Positive attitude and problem-solving mindset