Job Description
Are you looking for flexible, rewarding work in the Pikes Peak region? Colorado Springs General Services is currently seeking a dedicated Temp & Part-Time Customer Support Specialist to join our growing team. If you thrive in a dynamic environment and enjoy helping others, we want to hear from you.
This position offers a fantastic opportunity to gain valuable experience in customer relations while enjoying a flexible schedule tailored to your needs. We pride ourselves on our inclusive culture and commitment to employee well-being.
Why Join Us?
- Flexible hours to accommodate your lifestyle.
- Competitive hourly pay ($18 - $22/hr).
- Professional training and development.
- A supportive and collaborative team environment.
Don't miss this chance to boost your resume with a reputable local company. Apply today!
Responsibilities
- Manage high-volume inbound and outbound customer communications via phone, email, and chat.
- Resolve customer inquiries and complaints efficiently while maintaining a professional demeanor.
- Input and update customer data accurately into our CRM and database systems.
- Assist with general administrative tasks, including filing, data entry, and document preparation.
- Collaborate with the permanent support team to ensure seamless service delivery.
- Identify opportunities to improve customer satisfaction and operational processes.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service, retail, or hospitality is preferred but not required.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and manage time effectively in a remote or hybrid setting.