Job Description
Are you looking to kickstart your career in the heart of Baltimore? MetroTemp Staffing Solutions is currently seeking motivated and reliable Entry Level Temporary Customer Service Representatives to join our growing team. This is an excellent opportunity for individuals looking to gain valuable experience in a fast-paced corporate environment.
We pride ourselves on providing top-tier staffing services to the Baltimore metropolitan area. As a temporary employee, you will be working with a dynamic client in the retail and hospitality sector, supporting their daily operations and ensuring customer satisfaction.
Why Join Us?
- Competitive hourly pay ranging from $16.00 to $18.00.
- Flexible scheduling to fit your lifestyle.
- Opportunity for permanent placement based on performance.
- Professional development and training support.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Assist customers with product information, order tracking, and problem resolution.
- Perform accurate data entry and maintain updated customer records in CRM systems.
- Collaborate with team leads to meet daily service and sales targets.
- Handle high-volume customer traffic during peak business hours.
- Provide feedback to management regarding common customer issues.
Qualifications
- High school diploma or GED is required; college students are encouraged to apply.
- No prior customer service experience is necessary (we provide on-the-job training).
- Strong verbal and written communication skills.
- Basic computer proficiency with Microsoft Office Suite (Word, Excel).
- Ability to multi-task and adapt quickly in a fast-paced setting.
- Must be reliable, punctual, and able to pass a background check.