Job Description
Are you looking for a rewarding opportunity with immediate availability? Omaha Staffing Solutions is currently hiring for a high-volume Customer Service Representative position in Omaha, NE. This role is perfect for candidates seeking flexible work schedules or a direct path to a permanent role.
Join a dynamic team where your communication skills will shine. We are committed to providing exceptional support to our clients and ensuring a smooth customer experience every day. If you are ready to start work immediately, we want to hear from you!
Responsibilities
- Handle inbound and outbound customer inquiries with a focus on empathy and efficiency.
- Resolve product or service issues and escalate complex matters to management.
- Process orders, returns, and exchanges accurately within the company CRM system.
- Update customer account records with accurate information and detailed notes.
- Collaborate with other departments to ensure seamless service delivery.
- Maintain a professional and positive demeanor during high-pressure periods.
Qualifications
- High school diploma or GED is required.
- Previous experience in customer service or call centers is preferred.
- Strong computer proficiency, including Microsoft Office Suite and data entry.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment and adapt to changing schedules.