Job Description
Are you seeking flexible opportunities in Tampa, FL? Tampa Staffing Solutions is currently hiring a Temp Customer Service Representative to support our client network. This is an excellent opportunity for professionals looking to gain diverse industry experience or for those needing a flexible schedule.
We pride ourselves on connecting top talent with dynamic organizations. As a temporary representative, you will play a crucial role in maintaining our clients' reputations through exceptional service.
Why Join Us?
- Competitive hourly rate
- Flexible hours to fit your lifestyle
- Valuable industry exposure
- Potential for long-term placement
Responsibilities
- Manage high volumes of incoming customer inquiries via phone, email, and chat with a focus on accuracy and tone.
- Assist with data entry, file organization, and maintaining accurate digital records for client accounts.
- Resolve customer complaints and issues promptly, escalating complex matters to the supervisor when necessary.
- Collaborate with the administrative team to ensure smooth daily operations and workflow efficiency.
- Perform general office duties, including scheduling appointments and preparing basic reports.
Qualifications
- High school diploma or GED required; Associate’s degree preferred.
- Previous experience in customer service, call centers, or administrative support is highly desirable.
- Strong verbal and written communication skills with a professional demeanor.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.
- Ability to work independently and manage time effectively in a fast-paced environment.