Job Description
Are you looking for flexible work in the heart of Kentucky? Metro Louisville Support Services is currently seeking a dedicated and professional Temp Customer Service Associate to join our dynamic team. This is an excellent opportunity for individuals seeking part-time or temporary work with the potential for future full-time placement and career growth.
We pride ourselves on delivering top-tier service to our clients. As a member of our team, you will play a crucial role in ensuring our customers have a seamless experience. We offer a modern work environment, competitive pay, and the chance to develop valuable skills in a fast-paced setting.
Why Apply?
- Flexible scheduling to fit your lifestyle.
- Competitive hourly rate ($15.00 - $22.00).
- Opportunity for temporary-to-permanent conversion.
- Training provided for all new hires.
Responsibilities
- Manage incoming customer inquiries via phone and email with a focus on high-quality service and problem resolution.
- Accurately update and maintain customer information in our CRM database and internal systems.
- Assist with order processing, inventory checks, and returns as required.
- Collaborate with team members to ensure a smooth workflow and high customer satisfaction scores.
- Adhere to company policies and procedures regarding data privacy and security.
Qualifications
- High school diploma or equivalent required; post-secondary education is a plus.
- Previous experience in customer service, retail, or administrative support is preferred but not mandatory.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Strong verbal and written communication skills.
- Ability to work independently and meet tight deadlines in a fast-paced environment.