Job Description
Are you looking for a rewarding opportunity in the heart of El Paso? El Paso Logistics & Support is currently seeking dynamic Temporary Customer Service Representatives to join our growing team. If you thrive in fast-paced environments and enjoy helping others, we want to hear from you!
This is an excellent opportunity for individuals seeking short-term employment with potential for extension. We offer a supportive work culture and the chance to develop valuable skills in client relations and operations. Don't miss out on these immediate openings!
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone and email with professionalism and speed.
- Process customer orders, returns, and exchanges accurately and efficiently using our internal systems.
- Update and maintain customer records in the CRM database to ensure data integrity.
- Collaborate with the sales and logistics teams to resolve complex issues and escalate concerns appropriately.
- Provide exceptional service that meets and exceeds company standards for customer satisfaction.
- Assist with administrative tasks such as filing, data entry, and scheduling coordination.
Qualifications
- High School Diploma or GED required; Associate’s degree preferred.
- Previous customer service, retail, or administrative experience is preferred but not mandatory.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Ability to work independently and collaboratively within a team environment.
- Reliable transportation is a plus.