Job Description
Are you seeking flexible part-time opportunities in Ohio? Columbus Staffing Solutions is currently looking for a motivated Customer Service Associate to join our temporary workforce. This role is perfect for individuals seeking work-life balance while gaining valuable industry experience in a corporate environment.
We pride ourselves on providing top-tier support to our clients, and we need a reliable team member to help maintain our high standards. This temporary position offers a chance to work in a dynamic setting with a supportive team.
Responsibilities
- Manage incoming customer inquiries via phone and email with a focus on speed and accuracy.
- Resolve customer issues and provide appropriate solutions in a professional manner.
- Assist with data entry, updating client records, and maintaining digital filing systems.
- Collaborate with the team to ensure a seamless customer experience and operational efficiency.
- Perform general administrative duties including filing, scanning, and document preparation.
- Adhere to company policies and procedures regarding data privacy and security.
Qualifications
- High school diploma or equivalent; previous customer service experience is a plus.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is required.
- Strong verbal and written communication skills with a friendly and professional demeanor.
- Ability to work independently and manage time effectively in a fast-paced environment.
- Reliable transportation and availability for part-time shifts (evenings/weekends may be required).