Job Description
Are you seeking flexible work opportunities in the vibrant city of Oklahoma City? Apex Temp Solutions is currently recruiting highly motivated individuals for various part-time and temporary positions across our growing client portfolio. If you value flexibility, competitive pay, and a supportive work environment, we want to hear from you.
As a Temp Associate, you will play a crucial role in maintaining our clients' high standards of service. We provide comprehensive training and the opportunity to gain experience in a fast-paced, professional setting. Join a team that values your time and dedication, offering the work-life balance you deserve.
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone, email, and live chat with professionalism and efficiency.
- Resolve customer issues and complaints by identifying the root cause and providing effective, satisfactory solutions.
- Perform data entry tasks with a high degree of accuracy, maintaining up-to-date client records.
- Assist in the preparation and organization of daily reports and administrative paperwork.
- Collaborate with team members to ensure seamless workflow and operational continuity.
- Adhere to all company policies, safety guidelines, and performance standards.
Qualifications
- High school diploma or GED required; associate's degree or relevant experience is a plus.
- Previous experience in customer service, retail, or administrative support is preferred but not required for qualified applicants.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer navigation.
- Ability to work independently with minimal supervision while meeting tight deadlines.
- Reliable transportation and punctual attendance are mandatory.