Job Description
Get Paid Weekly at NYC Staffing Solutions!
We are currently seeking a dedicated and enthusiastic Customer Service Representative to join our high-performing team. If you are looking for a stable career with immediate financial rewards, this is the opportunity for you.
As a leading staffing agency, we pride ourselves on connecting top talent with premier employers. We offer competitive hourly rates and ensure you are paid on time, every week, to help you manage your finances effectively.
Why Choose Us?
- Weekly Paychecks: Get paid every Friday, eliminating the wait for bi-weekly schedules.
- Flexible Scheduling: Choose shifts that fit your lifestyle and needs.
- Professional Growth: Opportunities to transition into permanent roles with client companies.
Take the next step in your career today. Apply now!
Responsibilities
- Manage high-volume inbound and outbound customer calls and emails with a professional demeanor.
- Resolve customer inquiries, complaints, and issues to ensure high satisfaction rates.
- Accurately enter and update customer account information into our CRM database.
- Assist with administrative tasks, including data entry and scheduling.
- Collaborate with team leads to identify process improvements and training needs.
- Provide accurate information regarding products, services, and company policies.
Qualifications
- High school diploma or GED required; Associate's degree preferred.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced, target-driven environment.
- Reliable internet connection and computer equipment (if remote eligible).