Job Description
Join our dynamic team at Premiere Staffing Partners for an exciting temporary customer service opportunity in Jacksonville! We're seeking motivated professionals to deliver exceptional client experiences while supporting our retail clients during peak season. This role offers competitive pay, flexible scheduling, and immediate start dates. Perfect for those seeking short-term employment with growth potential!
As a Temporary Customer Service Specialist, you'll be the face of our clients' brands, handling inquiries with professionalism and enthusiasm. Our ideal candidates thrive in fast-paced environments and value teamwork. Enjoy free on-site parking and convenient downtown location.
Responsibilities
- Handle incoming customer inquiries via phone, email, and in-person interactions
- Process transactions and resolve billing discrepancies with accuracy
- Utilize CRM systems to document customer interactions and update records
- Collaborate with team members to ensure seamless service delivery
- Adhere to company protocols while maintaining brand standards
- Identify opportunities for process improvements and suggest solutions
- Assist with inventory management and merchandising tasks as needed
Qualifications
- Minimum 1 year customer service or retail experience
- Proficient in Microsoft Office Suite and basic CRM software
- Exceptional communication and conflict resolution skills
- Ability to stand for extended periods and lift up to 25 lbs
- High school diploma or equivalent required
- Flexible availability including weekends and holidays
- Positive attitude with strong problem-solving abilities
- Valid Florida driver's license preferred