Job Description
We are currently seeking a dedicated and energetic Part-Time Customer Support Specialist to join our growing team in San Antonio, TX. This is a temporary position perfect for individuals looking for flexible work schedules or a stepping stone into the corporate world.
At San Antonio Customer Care, we pride ourselves on delivering exceptional service. As a member of our temporary staff, you will play a crucial role in maintaining our high standards of client satisfaction. We offer a modern work environment and the opportunity to gain valuable experience in a fast-paced industry.
Why Join Us?
- Flexible part-time hours to fit your lifestyle.
- Competitive hourly wage ($15 - $18/hr).
- Training provided for all new hires.
- Opportunity for potential long-term employment based on performance.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with a professional and friendly demeanor.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Assist with data entry, filing, and maintaining organized digital and physical records.
- Resolve customer complaints and escalate complex issues to the management team as needed.
- Collaborate with the support team to ensure timely response times and quality service delivery.
Qualifications
- High school diploma or GED required.
- Previous customer service or administrative experience is preferred but not required.
- Proficient in using computers, including Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Ability to multitask and prioritize tasks in a busy environment.