Job Description
Join Our Team as a Part-Time Customer Service Specialist
Are you looking for flexible work opportunities in Tampa, FL? BrightPath Staffing is currently seeking motivated individuals to join our team as Part-Time Customer Service Specialists. This is a temporary position offering the perfect balance of work and life, ideal for students or those seeking supplemental income.
We pride ourselves on delivering exceptional service and are looking for someone with a positive attitude and a willingness to learn.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Process customer orders, returns, and exchanges accurately.
- Enter and update customer data into our CRM database with high precision.
- Collaborate with the team to resolve complex customer issues and escalations.
- Maintain a clean and organized workspace.
- Assist in training new temporary staff members when needed.
Qualifications
- High School Diploma or GED required.
- Previous experience in customer service or a similar role is preferred but not required.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Must be available for part-time shifts (e.g., afternoons or weekends).