Job Description
Are you searching for flexible part-time jobs in Texas that offer immediate impact and professional growth? Austin Support Services is currently seeking a highly motivated Temporary Customer Service Representative to join our dynamic team.
In this role, you will serve as the first point of contact for our valued clients, ensuring their inquiries are resolved efficiently and professionally. This temporary position is perfect for individuals seeking a bridge between careers or those desiring a healthy work-life balance with a reliable income.
Why Apply?
We offer a competitive hourly rate, a supportive team environment, and the chance to build your resume with a reputable organization.
Responsibilities
- Manage a high volume of inbound and outbound calls with a focus on customer retention and satisfaction.
- Process customer orders, returns, and exchanges accurately using our CRM software.
- Update and maintain client databases to ensure data integrity and accuracy.
- Collaborate with the sales team to identify upsell opportunities and customer needs.
- Resolve complex issues by de-escalating situations and providing timely solutions.
- Assist with administrative tasks, including scheduling and filing.
Qualifications
- High school diploma or equivalent required; Associate’s degree preferred.
- Previous experience in customer service or administrative support is highly desirable.
- Excellent verbal and written communication skills in English.
- Proficiency in Microsoft Office Suite and basic computer navigation.
- Ability to work independently and adapt to a fast-paced, changing environment.
- Must be available for a flexible schedule, including weekends.