Job Description
Are you looking for flexible temp jobs in Oklahoma City that offer competitive pay and professional growth? OKC Temp Solutions is currently seeking a dedicated Part-Time Customer Service Representative to join our expanding team. This is a fantastic opportunity for individuals seeking part time jobs in OKC who want to make a real impact while enjoying a dynamic work environment.
In this role, you will be the face of our brand, assisting clients with inquiries, resolving issues efficiently, and ensuring high levels of customer satisfaction. We value reliability, communication skills, and a positive attitude. If you are ready to advance your career in a temporary capacity with potential for long-term growth, we want to hear from you.
Responsibilities
- Manage inbound and outbound customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer complaints and issues efficiently while maintaining a positive and empathetic demeanor.
- Process customer orders, returns, and exchanges accurately using our CRM software.
- Update customer records and maintain a clean and organized database.
- Collaborate with the sales and operations team to ensure seamless service delivery.
- Assist with data entry tasks and generate weekly reports as required.
- Adhere to all company policies, procedures, and safety guidelines.
Qualifications
- High school diploma or GED equivalent required; some college coursework is a plus.
- Previous experience in customer service, call centers, or retail is highly preferred.
- Strong verbal and written communication skills with a focus on clarity and professionalism.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer navigation.
- Ability to multitask and prioritize tasks in a fast-paced, temporary work environment.
- Must be reliable, punctual, and available to work a flexible schedule, including evenings and weekends.
- Problem-solving mindset with a customer-first approach.