Job Description
Are you a motivated professional seeking a flexible part-time opportunity in the heart of Colorado Springs? Colorado Springs Support Services is currently seeking a dedicated Customer Service Representative to join our high-performing team.
We pride ourselves on delivering exceptional support to our clients. This temporary position offers a fantastic opportunity to gain valuable experience in a corporate environment while enjoying a schedule that fits your lifestyle. If you thrive in a fast-paced setting and excel at building relationships, we want to hear from you.
Responsibilities
- Manage inbound and outbound customer inquiries with a focus on accuracy and speed.
- Resolve complex customer issues and escalate them appropriately to management.
- Maintain and update customer records in our CRM system.
- Provide detailed product information and support to ensure high customer satisfaction.
- Collaborate with internal teams to streamline support processes and improve service delivery.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service or call center environments is a plus.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite and Google Workspace.
- Ability to work independently and manage time effectively in a remote or hybrid setting.