Job Description
Are you searching for part-time jobs in Columbus, OH that offer flexibility and growth? Columbus Temp Solutions is currently seeking a dedicated and energetic Customer Service Representative to join our dynamic team. We pride ourselves on connecting top talent with rewarding opportunities in a supportive environment.
Whether you are a student looking to gain experience or an experienced professional seeking a temporary role, this position is perfect for you. You will have the chance to work in a fast-paced setting, develop your communication skills, and earn a competitive hourly wage.
Responsibilities
- Manage incoming customer inquiries via phone, email, and live chat with a focus on high-quality service.
- Resolve customer complaints and issues efficiently while maintaining a positive brand image.
- Process orders, returns, and exchanges accurately and in a timely manner.
- Collaborate with internal teams to ensure seamless customer experiences.
- Update and maintain accurate customer records in the CRM system.
- Assist with administrative tasks and data entry as needed.
Qualifications
- High school diploma or equivalent required; associate degree preferred.
- Previous experience in customer service or administrative support is a plus.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a team in a fast-paced environment.