Job Description
Are you looking for a flexible opportunity in the heart of Tucson? Valley Support Staffing is currently seeking dedicated Part-Time Customer Service Representatives to join our dynamic team. We pride ourselves on connecting talented individuals with rewarding opportunities in the Tucson area.
In this role, you will be the friendly face of our company, ensuring our clients receive top-tier support. Whether you are a student looking to balance your schedule or a professional seeking a supplementary income, we offer a supportive environment that values your time and contributions.
Why Join Us?
- Competitive hourly pay ranging from $18.00 to $22.00.
- Flexible scheduling to accommodate your lifestyle.
- Opportunities for temporary-to-hire placements.
- Located in the vibrant downtown Tucson district.
Responsibilities
- Greet and assist customers with inquiries regarding products, services, and company policies via phone, email, and in-person.
- Process customer orders, returns, and exchanges accurately and efficiently using our CRM software.
- Maintain a clean and organized workspace, ensuring all equipment is in proper working order.
- Collaborate with the sales team to identify upselling opportunities and improve customer satisfaction scores.
- Handle sensitive customer data with strict adherence to privacy protocols and compliance standards.
- Update customer records in the database to reflect changes and ensure data accuracy.
Qualifications
- High school diploma or GED required; post-secondary education in Business or Communications is a plus.
- Previous experience in customer service, retail, or administrative support is preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer navigation.
- Excellent verbal and written communication skills with a professional and polite demeanor.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Reliable transportation is recommended for commuting to our Tucson location.