Job Description
Are you looking for a rewarding opportunity to join a vibrant team in the heart of Kentucky? Louisville Temp Solutions is currently seeking a Part-Time Customer Service Representative to provide exceptional support to our clients. This role offers the flexibility you need while allowing you to make a tangible impact in a fast-paced environment. If you thrive in a customer-centric setting and are seeking a temporary position with the potential for extension, we want to hear from you.
Responsibilities
- Manage incoming customer inquiries via phone, email, and chat with a professional and empathetic approach.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Collaborate with warehouse and logistics teams to ensure seamless order fulfillment.
- Maintain and update customer records in our internal database systems.
- Assist in inventory organization and stock management tasks as needed.
- Resolve customer issues and complaints with a focus on retention and satisfaction.
Qualifications
- High School Diploma or GED equivalent is required.
- Previous experience in customer service, retail, or administrative support is a plus.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Ability to lift up to 25 lbs and stand for extended periods.
- Must be reliable, detail-oriented, and able to work flexible shifts.