Job Description
Are you looking for a flexible work-life balance in the heart of Kansas City? KC Temp Solutions is currently seeking motivated Part-Time Customer Service Representatives to join our expanding team. We provide an excellent opportunity for individuals seeking temporary or part-time employment with the potential for permanent placement.
Our ideal candidate thrives in a fast-paced environment and is dedicated to delivering exceptional support to our clients. You will play a crucial role in maintaining our reputation for excellence while enjoying the flexibility that fits your schedule.
Key Benefits:
- Flexible scheduling (20-25 hours/week).
- Competitive hourly pay ($18 - $22/hr).
- Professional development opportunities.
Join us today and take the next step in your career journey!
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone, email, and chat.
- Resolve customer complaints and issues efficiently while maintaining a positive brand image.
- Update customer records and database information accurately in real-time.
- Provide accurate product and service information to clients.
- Collaborate with the support team to improve service protocols and documentation.
Qualifications
- High school diploma or equivalent required.
- Previous customer service or call center experience is a plus but not required.
- Strong verbal communication and interpersonal skills.
- Proficient in MS Office Suite and CRM software (e.g., Salesforce, Zendesk).
- Ability to work independently and manage time effectively.
- Must be available for 20-25 hours per week.