Job Description
Join our dynamic team at SwiftStaff Solutions for an immediate temporary customer service opportunity in Charlotte, NC. We're seeking motivated individuals to deliver exceptional client experiences during our peak season. This role offers flexible hours and the chance to build your career in a supportive environment. Perfect for those needing quick employment with competitive pay and no long-term commitment.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Update customer records in CRM systems
- Collaborate with team members to maintain service standards
- Process transactions and maintain documentation
- Adapt to changing protocols and product knowledge
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic computer proficiency with MS Office
- Reliable transportation to Charlotte location
- Flexible availability including weekends