Job Description
Are you ready for your next opportunity?
Tampa Talent Solutions is currently seeking a dynamic and detail-oriented Customer Service Representative to join our growing team in Tampa, FL. We are offering an immediate start for qualified candidates looking for flexible, high-impact work with competitive pay.
In this role, you will be the first point of contact for our valued clients, ensuring their needs are met with precision and empathy. If you thrive in a fast-paced environment and want to make an immediate impact, we want to hear from you today.
Responsibilities
- Manage a high volume of incoming customer inquiries via phone, email, and live chat with a focus on immediate resolution.
- Accurately document all customer interactions and transactions in our CRM system.
- Resolve complex issues and escalations by collaborating with internal departments such as Sales and Logistics.
- Provide product and service information to customers to ensure complete satisfaction.
- Identify and assess customers' needs to achieve maximum satisfaction.
- Process orders, forms, applications, and other requests.
Qualifications
- High school diploma or GED required; associate's degree preferred.
- Proven experience in customer service or a related field is a plus.
- Excellent verbal and written communication skills.
- Ability to work flexible hours, including evenings and weekends, as needed.
- Proficiency in Microsoft Office Suite and computer navigation.
- Must be available for immediate start.