Job Description
Welcome to the Big Easy! NOLA Staffing Solutions is currently seeking motivated and enthusiastic individuals for our Entry Level Temporary Support Specialist position. If you are looking for a flexible opportunity to gain valuable experience in a fast-paced corporate environment, we want to hear from you.
As a member of our team, you will play a crucial role in ensuring our clients receive top-tier service. This is a fantastic opportunity for recent graduates or anyone looking to break into the corporate world without a degree requirement. We offer a dynamic work culture, mentorship, and the potential for permanent placement based on performance.
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone and email.
- Perform accurate data entry and maintain digital customer records.
- Assist with administrative tasks, including filing, scheduling, and document preparation.
- Resolve customer issues and escalations with a focus on satisfaction and efficiency.
- Collaborate with team leads to optimize daily workflows and processes.
- Provide feedback on common customer trends to improve service quality.
Qualifications
- High School Diploma or GED required; Associate’s degree preferred.
- Basic computer proficiency (Microsoft Office Suite, Google Workspace).
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-first mindset.
- Ability to work flexible hours, including evenings or weekends if needed.
- Reliable transportation is a must.