Job Description
Ready to Launch Your Career?
Apex Solutions is currently seeking motivated individuals for our growing team in Houston, Texas. We are looking for an enthusiastic Entry-Level Temporary Customer Service Representative to join us for a 3-month contract period with the potential for extension.
As a leading staffing agency, we pride ourselves on connecting talented candidates with opportunities that foster professional growth. In this role, you will support our clients by delivering top-tier service and ensuring smooth daily operations.
Why Join Us?
- Immediate start date available.
- Competitive hourly rate.
- Professional training provided.
- Exposure to a dynamic corporate environment.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with professionalism and empathy.
- Resolve customer issues and complaints efficiently while maintaining a high level of customer satisfaction (CSAT).
- Assist in data entry and maintaining accurate, up-to-date records of customer interactions.
- Collaborate with the sales and support teams to relay important client feedback and market trends.
- Process orders, returns, and exchanges accurately and in a timely manner.
- Provide general administrative support to the department as needed.
Qualifications
- High School Diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory (we provide on-the-job training!).
- Strong verbal and written communication skills.
- Ability to type 40+ WPM.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Must be available to work flexible hours, including weekends or evenings if required.
- Must be authorized to work in the United States.