Job Description
Are you looking for a flexible entry-level opportunity in the heart of the Central Valley? Apex Support Solutions is currently seeking motivated individuals to join our growing team as Temporary Customer Service Representatives. This is an excellent chance to launch your career in a fast-paced corporate environment with room for growth.
Why Join Us?
- Immediate start dates available.
- Competitive hourly pay ($18 - $20/hr).
- Comprehensive training provided for all new hires.
- Opportunity for permanent placement after the contract.
- Supportive and collaborative team culture.
We are looking for energetic individuals ready to learn and contribute to our client's success.
Responsibilities
- Handle high-volume inbound and outbound calls and emails in a professional manner.
- Resolve customer inquiries and complaints efficiently to ensure high satisfaction rates.
- Enter and maintain accurate customer data in our CRM systems with high attention to detail.
- Assist with administrative tasks such as filing, scheduling appointments, and data entry.
- Collaborate with the team to meet daily and weekly performance targets.
- Adhere to all company policies and quality assurance standards.
Qualifications
- High School Diploma or GED required.
- Previous customer service or call center experience is a plus but not mandatory.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently as well as part of a team.
- Must be available to work a flexible schedule, including weekends.
- Reliable transportation to our Fresno location.