Job Description
Are you seeking a dynamic entry-level opportunity in the heart of the Central Valley? Fresno Staffing Solutions is currently expanding our team and looking for motivated individuals to join us as Temporary Customer Service Representatives.
This role offers a fantastic chance to jumpstart your career in a fast-paced environment. We are committed to professional growth and provide comprehensive training to help you succeed. If you are reliable, eager to learn, and ready to make an impact, we want to hear from you.
Why Choose Us?
- Immediate Hires: Start working within days of your application.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Flexible Schedule: We offer various shifts to fit your lifestyle.
- No Experience Required: We train all candidates on-site.
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone and email with a focus on resolution.
- Perform accurate data entry and maintain up-to-date customer databases.
- Assist in processing customer orders, returns, and service requests efficiently.
- Collaborate with the support team to troubleshoot basic technical issues and answer product-related questions.
- Document customer interactions and feedback for continuous improvement.
- Ensure a clean and organized workspace and adhere to all company policies and safety protocols.
Qualifications
- High school diploma or GED is required.
- Previous customer service or administrative experience is a plus but not mandatory.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Basic computer literacy and typing speed of 35+ WPM.
- Ability to work well under pressure and meet tight deadlines.