Job Description
We are seeking a motivated and detail-oriented Entry Level Customer Support Specialist to join our growing team in Houston, TX. This is a fantastic opportunity for recent graduates or career changers looking to gain valuable experience in a dynamic corporate environment. As a temporary employee, you will play a crucial role in ensuring our clients receive top-tier service while working in a supportive and professional setting. We offer flexible scheduling and the chance to prove your skills for future full-time openings.
Responsibilities
- Manage incoming customer inquiries via phone, email, and chat with a focus on first-call resolution.
- Enter and maintain accurate data in our internal CRM systems and databases.
- Assist in the preparation of reports and administrative documentation.
- Collaborate with senior team members to resolve complex customer issues.
- Support daily office operations and filing tasks.
- Maintain a professional and positive demeanor at all times.
Qualifications
- High School Diploma or equivalent required.
- Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Ability to multitask in a fast-paced, high-volume environment.
- Reliable internet connection and a quiet workspace (if remote/hybrid).
- Willingness to learn new software and processes quickly.