Job Description
Join Houston Tech Solutions as an Entry-Level Customer Service Specialist! We're seeking motivated individuals with no prior experience to join our dynamic team. This contract position offers hands-on training in client communication, issue resolution, and CRM systems. Perfect for recent graduates or career changers looking to build foundational skills in a supportive environment. Enjoy flexible scheduling while gaining valuable experience in Houston's thriving tech sector.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Document interactions using Salesforce CRM system
- Collaborate with team to resolve service issues
- Participate in bi-weekly training sessions
- Maintain accurate customer records
- Support marketing campaigns through customer outreach
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to learn new technologies quickly
- Positive attitude and team player mindset
- Reliable internet connection for remote work
- Available to work 20-30 hours weekly